Calls keep piling up
Your team spends valuable time answering repetitive requests and managing appointments.
AI designed to work with healthcare teams
Less administration. More time for care.
Rufesia handles calls, appointments and consultation preparation. Your team stays in control and steps in whenever human intervention is needed.
Multilingual reception
French, Dutch, English and more
Human handoff at any time
Your team stays in control
Built with healthcare professionals
For real-world care
Good morning, Dr. Mercier
Rufesia prepares the essentials. Your team steps in when it matters.
Live call
00:48
Marie Dupont
New patient
“I would like to make a first consultation with Dr. Mercier.”
Detected request: first consultation
Appointment confirmed Thursday 10:30
Pre-consultation received and structured
Human handoff available
The practice, every day
Calls and administration reduce time available for patients.
Administrative tasks, missed information and disconnected tools create friction for healthcare teams. Rufesia helps you take back control, so you can focus on what really matters.
Information arrives too late
Useful information is often collected during the consultation when it could be prepared beforehand.
Tools do not work together
Information is spread across the phone, calendar and patient record. Your team has to find it or enter it again.
Our solution
Before, during and around the consultation.
A complete AI assistant for every step.
AI Reception
Answers calls, understands patient requests, books appointments and provides accurate information 24/7.
Learn morePre-consultation
Collects and structures key medical information before the visit, for better prepared and more meaningful consultations.
Learn moreConsultation notes
Generates structured notes to reduce time spent writing the report after the consultation.
Learn moreHow it works
From the first call to a prepared appointment.
A simple and seamless journey for your team and your patients.
- 1
The patient calls or books
Rufesia greets the patient, understands the request and answers common questions.
- 2
Rufesia organises the request
It checks availability, books the appointment and confirms with the patient.
- 3
Pre-consultation is sent
The patient receives a short structured questionnaire ahead of the visit.
- 4
The doctor receives the essentials
All key information is ready in your systems, so you can focus on the patient.
Integrations
Keep the tools you already use.
Rufesia connects to your existing calendars and booking journeys, so you can get started quickly without changing your workflow.
View all integrations09:0010:0011:0012:00
First consultation
Marie Dupont
10:30 - 11:00
Marie Dupont
10:30 - 11:00
Appointment confirmed Thursday 10:30Added to your calendarConfirmation sent to patientPre-consultation received and structured
Human handoff
AI that knows when to hand over.
For sensitive or unusual requests, or whenever a patient prefers to speak to a human, Rufesia transfers the conversation or sends a clear summary to your team.
Multilingual receptionTransfer to a person
Real-world impact
Already tested in a cardiology setting in Belgium.
Developed and piloted with cardiologists in Belgium, Rufesia is designed for real healthcare settings and the people who make them work.
Piloted with cardiologists in a real practice.
Co-created with healthcare professionals.
A simple, clear and patient-friendly experience.
Starting in cardiology, with broader use to come.
Trust and security
Designed for health data from day one.
Your data. Our responsibility.
Data minimisation
Only the data needed to provide the service is requested.
Controlled access
Flows and permissions are designed to limit exposure.
GDPR-first approach
Built with the GDPR and European data protection standards in mind.
Rufesia does not diagnose, assess medical urgency or replace the doctor or their team. It supports your practice by handling administrative tasks and preparing consultations.
Our story
Why Rufesia?
Technology begins with the right questions.
Rufesia takes its name from Rufus of Ephesus, an ancient physician known for listening carefully to his patients.
His approach reminds us that better care starts with understanding people.
We built Rufesia with that same spirit: combining modern technology with a human-centred approach to make healthcare more accessible and more humane.
Get started
See Rufesia at work in your practice.
A 20-minute demonstration tailored to your current tools and organisation.